TransPennine Express has released a new Timetable Comparison Tool in order to prepare customers for upcoming changes in its timetable from Sunday the 10th of December.
The Timetable Comparison Tool is available via the TransPennine Express website and has been introduced in a bid to support customers as the timetable changes come into force, allowing passengers to easily understand any potential effects on their journeys.
The Timetable Comparison Tool has been created with ease of use in mind and displays a side-by-side comparison of the present timetable and the upcoming December timetable. Customers can use the tool as follows:
- Enter station name
- Select the weekday or weekend timetable
- Click on ‘check trains'
Customers can also use the comparison tool to explore calling points and times by clicking on services, to discover any changes which could impact their travel plans.
To use the TransPennine Express Timetable Comparison tool, please click here.
Kathryn O'Brien, Customer Service and Operations Director at TransPennine Express said:
“We are planning to make some temporary reductions and small changes to our current timetable later this month and are encouraging customers to check their journeys from 10 December onwards using our new timetable comparison tool.”
“Our number one focus is restoring a reliable and punctual service for customers, and December 2023 provides us with a great opportunity to do this. We have spent several months compiling the new timetable and have worked hard to develop a version that will give everyone greater confidence in TPE.”
“These small temporary changes are a step forward in addressing some of the issues that have impacted on our reliability, and, ultimately, delivering a more stable and resilient service for customers.”
“We will, of course, keep this under constant review, and aim to return services as part of the December 2024 timetable change or sooner if possible.”