Tag: Transport Focus

Rail industry responds to ticket office plans

The Rail Delivery Group has announced plans for a consultation into ticket…

Michael Holden avatar Michael Holden

Train operating companies announce review of ticket offices

Train operating companies have begun passenger consultations about plans to close a…

Janine Booth avatar Janine Booth

Fifty-three railway stations to introduce tap-in-tap-out

Fifty-three stations in south east England are to introduce tap-in-tap-out ticketing by…

Janine Booth avatar Janine Booth

RMT union claims ticket offices are being closed by stealth

The RMT rail union has written to Transport Focus calling for an…

Roger Smith avatar Roger Smith

Watchdog calls on Transport for Wales to improve its rail services

After months of disruption for passengers, Transport for Wales has been called…

Roger Smith avatar Roger Smith

Turbostar’s get positive response in new research by Transport Focus 

The research revealed that passengers in the Midlands who use Porterbrook's Turbostar…

Chloe White avatar Chloe White

c2c has the country’s most satisfied commuters

According to the latest research by Transport Focus, passengers using c2c are…

Roger Smith avatar Roger Smith

Great Northern’s passengers found to be most satisfied with train cleanliness

A survey by passenger watchdog Transport Focus reveals that Great Northern customers…

Chloe White avatar Chloe White

Over 1500 responses to proposed ticket office changes in Scotland

ScotRail's public consultation by Transport Focus on proposed changes to 120 ticket…

Chloe White avatar Chloe White