Work will start next month to replace the lifts at The Hawthorns railway station in the West Midlands.
The station is the closest to West Bromwich Albion Football Club, and both lifts at the station will be worked on at the same time.
The work means that no step-free access will be available at the station from Tuesday 1st December 2020 until Monday 15th March 2021
With reduced accessibility, passengers who require step-free access at The Hawthorns station should book assisted travel with West Midlands Railway.
If possible, passengers should use the step-free access at Smethwick Galton Bridge station.
For more details, contact West Midlands railway via their website wmr.uk/assistance
Tom Wadsworth, senior asset engineer for buildings at Network Rail, said: “The lifts at The Hawthorns haven’t been replaced since the rail station was opened in 1995, and need to be upgraded to improve reliability for passengers.
“We understand the lift upgrade at The Hawthorns will be disruptive for passengers and we are working closely with station operators to make everyone’s journey as easy as it can be during the work.
“We thank passengers for their patience while we make these vital improvements for rail and tram passengers in the West Midlands.”
Brenda Lawrence, head of stations for West Midlands Railway, said: “Making the railway accessible for all is our priority and these vital lift improvements will make a huge difference to our customers using The Hawthorns.
“I would like to thank passengers for their patience during the work and encourage them to plan ahead to ensure a smooth journey. Any customers requiring assistance while travelling can book help in advance at wmr.uk/assistance or by calling 0800 024 8998.”
Carl Williams, director of operations at West Midlands Metro, said: “When complete, these upgrades to the lifts will improve reliability and provide easier access for many of our customers. We should like to thank them in advance for their patience while this essential work is carried out.”
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