The new service is part of Network Rail’s plans for free WiFi to be available at all over their major railway stations by the end of 2021.
The latest technology is being used to seamlessly allow passengers to use a single sign-on at all of the Network Rail Wi-Fi enabled stations.
The system has already been installed at London Victoria, London Euston and London Bridge railway stations, and will be at other stations soon, such as Bristol Temple Means, by Spring 2021 and Winter 2021 for Reading railway station.
There have been a number of improvements at London Paddington station over the last year including improvements to seating areas, wireless charging points, a water bottle refill station and free to use public toilets.
Further information about free Wifi at Network Rail stations can be found here.
Over the past 18 months a number of enhancements have already been made including making the public toilets free to use; provision of a water bottle refill station, additional and improved seating areas, including wireless charging points; and additional passenger information boards, providing clearer breakdowns of their journey times, local area information and station facilities information.
Susan Evans, Network Rail’s Head of stations and passenger experience, said: “We are delighted to be introducing free WiFi at London Paddington station.
“We are continually striving to identify ways to ensure our passengers have the best possible experience when in our stations and boosting our passengers’ ability to remain digitally connected is the latest example of these efforts.”
“It is understandably much quieter in the stations and on the trains currently, but we are continuing to make improvements for the benefit of our passengers and look forward to welcoming back passengers to a safe, reliable, efficient and now digitally better-connected railway.”
Steve Dalton, Managing Director Transport, Telent Technology Services, who are providing the WiFi, said: “Telent is delighted to see free WiFi being rolled out in stations. People want – and need – to stay connected, and we’re proud to be supporting Network Rail’s initiative to deliver an enhanced passenger experience. Continuing our successful and valued partnership with Network Rail is important to us, and we look forward to seeing the world-class service WiFi roll out across more stations in the UK.”
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