Passengers can now get a Thameslink Key Smartcard from these railway stations

Passengers can now pick up smartcards at railway stations
Credit: Govia Thameslink Railway

Thameslink, Great Northern and Southern have announced that passengers can now pick up a free reusable Key Smartcard directly from kiosks at 12 of the operators’ busiest stations outside London.

It takes just two minutes at a station, rather than having to apply online and wait five days for a card to arrive in the post.

As soon as they have a card, passengers can buy tickets onto it from a nearby ticket machine, then tap in and go.

Key Smartcard
Credit: Thameslink

Key Smartcards save passengers time and are more secure and robust than paper tickets. They can also automatically generate compensation claims for delays.

The stations with Key Smartcard kiosks are Eastbourne, Brighton and Worthing on the south coast; Haywards Heath, Horsham and Three Bridges on the Brighton Main Line; and St Neots, Hitchin, Stevenage, Bedford, Luton and St Albans north of London.

What did the officials say?

Tom Moran, Managing Director for Thameslink and Great Northern, said:

“With these new kiosks, we are making it easier for customers to make the switch to the Key Smartcard.Passengers no longer have to wait to have a smartcard delivered to them in the post.

“I am delighted that more of our customers will be able to enjoy the benefits of travelling smart. The Key Smartcard lasts longer than paper tickets, and if lost, can be easily cancelled and replaced with all tickets intact.”

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