London Transport Museum wins top visitor award

London Transport Museum win
Credit: LTM

London Transport Museum has announced that it has been named as Visitor Experience Team of the Year at the Visitor Experience Forum Awards on 7 August 2019.

Organised by the national Visitor Experience Forum, the  award recognises
teams at museums, galleries and visitor attractions across the UK and Ireland
that have delivered consistently excellent service.

Over the last 12 months, London Transport Museum has completed a period of
upgrades which included the installation of Future Engineers, a new permanent
interactive gallery for people to explore and enjoy.

During the refurbishment, the Museum’s customer service team worked hard to
deliver excellent customer service, helping to minimise disruption for visitors.

Sam Mullins OBE, Director of London Transport Museum said:

“Our customer service team is at the heart of making sure our visitors enjoy a fantastic
day out, whether they are visiting London Transport Museum in Covent Garden,
going behind-the-scenes at our Depot in Acton, exploring a disused Underground
station or joining us for one of our heritage vehicle journeys. We are incredibly
proud of all their hard work and thrilled to see them named Visitor Experience
Team of the Year and I know they are looking forward to welcoming visitors to
our brand-new Hidden London exhibition later this year.”

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Michael Holden avatar
I have had an interest in Railways for as long as I can remember. I am a member of a number of heritage railways and actively volunteer at 2 of them. I enjoy all types of railways, real life, model and simulations. I started RailAdvent in 2014 and am the main editor of the site.