Performance results have shown that punctuality has been over 90% during May on Greater Anglia routes.
97.6% of trains were on time on Norwich to Lowestoft route. 97.5% of trains were on time on the Marks Tey to Sudbury route and on the Norwich to Great Yarmouth line, 96.5% of trains were on time.
Greater Anglia is working hard to improve the reliability of its trains and Network Rail is working hard to improve the reliability of the track and signalling.
The two companies are working together to bring passengers the best experience possible.
What did the officials say?
Jamie Burles, Managing Director, Greater Anglia, said:
“We were pleased to deliver some very good performance for our customers in May. Our aim now is to provide better punctuality across all of our network on a more consistent basis.
“Working with Network Rail, we need to reduce the number of disruptive incidents, such as significant train faults, this week's track fault at Liverpool Street or problems caused by severe weather, and deliver high standards of service month in, month out.
“The actions and investment we have in place should deliver those improvements, the general trends are in the right direction and we expect to see further progress over the weeks and months ahead.”
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Not with passengers suffering few days disruptions because of a faulty track at London Liverpool Street. And recently overhead wire problems aswell.