Rail operator, London North Eastern Railway, has won App of the Year at the UK Business Tech Awards 2022.
The awards aim to celebrate the best business uses of technology, and the judges praised LNER's creativity and implementation of the app.
The app is rated number one in the App Store and allows passengers to make changes to plans up to a few minutes before their journey.
LNER gies people £5 free credit when signing up to the free app and now has 500,000 members.
Danny Gonzalez, Chief Digital and Innovation Officer at LNER, said: “At LNER we are driven by building best-in-class digital experience for people. In creating this app we have delivered game-changing app features that transform the way customers manage their end-to-end journey and use AI-powered technology to offer real-time personalised notifications.
“We believe digital plays a crucial role in helping people have complete control of the various elements of their journey. We look at how we can fix pain points and prioritise the different types of customers we serve as we welcome more and more people to rail.”
