As people return to the office, passenger numbers have risen over the last few weeks. Chiltern Railways saw an increase in customers on peak trains, especially on Tuesdays, Wednesdays and Thursdays. In response to this, Chiltern Railways have lengthened key trains and added an extra 2,200 seats each week.
Passenger numbers on each train run by Chiltern Railways are collected to analyse if the service is meeting the demand.
This data has allowed them to increase the number of carriages on trains at the required time to give passengers more space on board trains to make their journeys more enjoyable.
Further timetable improvements are planned for later in the year. The following changes began this week:-
Monday, Tuesday, Wednesday and Thursday changes
The 1440 Marylebone – Oxford service is lengthened to a 4-car service (was 3-car)
The 1815 Marylebone – Kidderminster service is lengthened to a 4-car service (was 3-car)
The 2233 Marylebone – Birmingham Moor Street service is lengthened to 5-car (was 2-car)
Tuesday, Wednesday, Thursday and Friday changes
The 0610 Birmingham Moor street – London Marylebone service is lengthened to a 6-car service (was 3-car)
The 0641 Stourbridge Junction – Marylebone service is lengthened to a 4-car service (was 3)
The 1255 Birmingham Moor Street – Marylebone service is lengthened to a 4-car service (was 3)
The 0814 Marylebone – Oxford service is lengthened to a 6-car service (was 3-car)
The 0938 Oxford – Marylebone service is lengthened to a 6-car service (was 3-car)
The 1010 Marylebone – Birmingham Moor Street service is lengthened to a 4-car service (was 3)
Eleni Jordan, Director of Commercial & Customer Strategy at Chiltern Railways, said: “Our very detailed monitoring of customer numbers means that we can lay on more capacity where it matters most. We know how important space onboard is for customers returning to the railway, and this enhancement to the peak time service is all about giving our customers the best journey experience possible. We will continue to assess where we can optimise the timetable further to support the return of customers to the railway, and play our part in supporting the economic recovery of the communities that we are proud to serve”.
Chiltern Railways are planning further improvements to the timetable for later in the year.
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