LNER has partnered with Samaritans at Berwick station to try and highlight the emotional support the charity has provided to local residents.
The new partnership will see an increase in Samaritans volunteers at the station during the summer to undertake practical outreach and encourage community involvement.
Additionally, local volunteers will be improving the station with brightened up flower beds and improvements to other areas to provide a warm welcome for passengers.
To mark the new partnership, an event was held last week where the station team handed over a cheque for £430 after recent fundraising efforts saw rail staff walk more than 4 million steps around the station.
A plaque was also unveiled at the event to name the Samaritans of Northumbria as an official station partner.
The Samaritans will be provided space around the station, including the First Class lounge, by LNER to engage with passengers and local residents.
Warrick Dent, Director of Safety and Operations at LNER, said: “Berwick is a special destination on our route and we are committed to playing a positive role within the local community. I’m delighted to announce this new partnership with Samaritans, which will really help to enhance the charity’s profile within Berwick and the wider area, ensuring even more people are aware of the help that is available 24/7.”
Elizabeth Dicken of Samaritans of Northumbria, said: “Before the pandemic and restrictions were put in place, our outreach visits and support offered to Berwick has made a real difference, so we’re excited to be strengthening our relationship with the LNER team at Berwick Station. We know there is a demand for our services within the area and the partnership will be hugely beneficial in enabling us to reach and support more people. Whatever you’re facing, Samaritans volunteers are there to listen without judgement – 24 hours a day, 365 days a year – on 116 123 or email jo@samaritans.org”.
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