Govia Thameslink introduce more eTickets to aid social distancing on services

Jamie Duggan - Contributor Add a Comment 3 Min Read
Credit; Great Northern

has now made it easier to use eTickets across their network to help passengers socially distance while travelling on their services.

To ease travel across their network, over the past few years, the eTicket system has been developed and installed on stations.

Purchasing tickets either via the OnTrack app or website, passengers can scan their smartphones or printed out copies at certain stations to enter platforms.

TOCs have seen a significant increase in revenue generated from eTickets; therefore, a programme of adding more stations accepting them was launched.

Class 717 and Class 313 Trains
Credit: Govia Thameslink Railway

The latest group of 11 stations added includes:

  1. Hove
  2. Redhill
  3. Merstham
  4. Welwyn Garden City
  5. Hatfield
  6. Potters Bar
  7. Hertford North

These will be joined by the below further three stations:

  1. Polegate
  2. Epsom

The apps and websites will offer passengers an e-ticket if they are available on the route they want to travel.

These are the Great Northern OnTrack app, Thameslink OnTrack app, Southern On Track app Ontrack app and online at greatnorthernrail.com, thameslinkrailway.com, southernrailway.com or gatwickexpress.com.

The list of current stations using eTickets on top of the ones mentioned above are:

  1. Brighton
  2. East Croydon
  3. London Victoria
  4. London Blackfriars
  5. City Thameslink
  6. St Pancras International
  7. London Kings Cross
  8. Kings Lynn, Stevenage
  9. Bedford
  10. St Albans
  11. Chichester
  12. Bognor Regis
  13. Barnham
  14. Littlehampton
  15. Angmering
  16. Worthing
  17. Lancing
  18. Shoreham-by-Sea
  19. Hassocks
  20. Burgess Hill
  21. Haywards Heath
  22. Horsham
  23. Crawley
  24. Dorking
  25. Leatherhead
  26. Oxted
  27. Huntingdon
  28. Sandy
  29. Royston
  30. Hitchin
  31. Leagrave
  32. Flitwick

Thameslink and Great Northern Customer Services Director Jenny Saunders said: “These eTickets and the Key smartcard are simple to use and save our customers time queuing for tickets at the station. They also minimise contact, helping everyone to socially distance and travel in confidence.”

Director of Nations and Regions for the Rail Delivery Group Robert Nisbet said: “Investment in smart ticketing across the network has made train travel quicker and easier as people can get their ticket straight to their phone without stopping at ticket offices or ticket machines.

“To make the most of smart tickets rail companies now want to work with government to rewrite outdated rail fares regulations to enable new types of ticket that better reflect the way people will work and travel in future.”

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