Passengers using the Chase Line, from Birmingham to Rugeley, now have a more reliable service as a new timetable comes into effect on the 15th of December.
The changes include trains running on the Chase Line on Sunday mornings, new calling patterns to avoid congestion between Coventry and Birmingham New Street, and a new hourly service originating in Wolverhampton instead of London, to reduce delays caused by disruption south of Birmingham.
Passengers are advised to check their journeys at the West Midlands Railway website here.
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What did the officials say?
Richard Brooks, head of customer experience for West Midlands Railway, said:
“The new timetable we introduced in May brought in new journey opportunities and allowed us to carry more passengers but it also introduced complexity which has impacted on reliability.”
“Passengers on the Chase Line have been particularly impacted. The changes we are making this month will simplify the timetable with more services starting and finishing within the West Midlands. Further changes are on the way next year to make even more improvements.”
“Allied with the additional carriages coming into service across our network, passengers across the West Midlands should start to enjoy a more reliable service on their trains.”
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Perhaps West Midlands Trains should use the Class 350/2 on the Chase Line service.