Transport for Wales has released an update on the progress of all the changes they have introduced over the last 12 months as they celebrate their 1 year anniversary.
As a thank you to customers they are offering 20% off advance tickets for journeys up to 26th of November which are bought before the 20th of October.
Some of the changes which have been introduced include the creation of the advanced dare initiative, making journeys over 50 miles cheaper. Delay repay 15 was launched for delays over 15 minutes along with new measures for measuring the performance of services.
In addition, a £194 million plan for improving every railway station on their network commenced along with £600,000 a year for Community Rail Partnerships.
You can view the Transport for Wales anniversary video below.
What did the officials say?
James Price, Transport for Wales CEO said;
“It has been an exciting and challenging first year and we are proud to have started transforming the rail service for the people of Wales through delivering on our promises.
“We are implementing some ambitious programmes that will help us to improve the customer experience. Work has started on our railway stations; modernising them, making them safer and more accessible for local businesses and communities. We successfully reintroduced regular passenger services along the Halton Curve, providing 215 new services per week and connecting Wrexham with Liverpool by rail for the first time in 40 years.
“We have introduced additional trains to our network and our December timetable change will bring further increases in capacity across our busiest routes.
“Behind the scenes, there has been detailed planning and preparation work going on for the delivery of Metro services across Wales, the introduction of brand-new trains and the vision to create a fully integrated transport network.
“As well as our customers, I'd like to take this opportunity to thank all our staff for their dedication over the year and also thank the partners and businesses that we've worked with.”
Ken Skates, Minister for Economy and Transport, said:
“One year into our ambitious journey of rail improvement I believe it is important to recognise the progress that has been made. There have been the start of new services and new advanced fares and we will soon see extra capacity being added to some of our busiest lines. We've also outlined an ambitious £194m package of investment to improve every station in Wales.
“It's clear that there are significant challenges and this journey will take time, but we have ambitious plans to transform transport across Wales to deliver a fully integrated network, with customers at the heart of everything. We have outlined a vision for a transformed railway across Wales – including the development of Metro systems – and Transport for Wales will continue to have an essential role to play in helping to deliver this.”
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