South Western Railway has announced that their Community Ambassadors have continued their jam-packed year of ‘Try the Trains' trips with a journey for a group from the charity, Not Forgotten.
The charity offers older people an opportunity to make friends and develop new relationships through a range of social activities.
SWR's Ambassadors Ian Edwards, Tarnia Rayment, Sheree Whetren and Mark Youngman travelled with the group on one of their outings from Portsmouth and Southsea station.
They explained the services and assistance available to the group, especially those with mobility, hearing and vision issues, that could make train journey a real travel option in the future.
The Ambassadors showed them the train's layout, including seat configuration, location of toilets and more.
What did the officials say?
Andy Harrowell, SWR's Community Rail Manager and leads the Ambassador programme, said:
“It was wonderful seeing people from Not Forgotten enjoy their day out on our network. The ‘Try the Train' experience helps those who feel excluded from the railway to be included by understanding that support is available to those when travelling on our services.”
Sharon Wallen, leader of Not Forgotten, said:
“The train trip was amazing and SWR's staff were great. We had them all singing our Not Forgotten theme song. We all enjoyed it so much and we look forward to our next train trip. Tania, Sheree, Mark, Ian and even Nathan, the train guard, were all so friendly and kind.”
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