At the recent National Rail Awards, Merseyrail was named as the greatest place to work at marking a successful evening for the company.
The awards were held at the Grosvenor House Hotel in London.
Merseyrail was also highly commended in the Passenger Operator of the Year category, an award they won in 2018.
There was further success on the night as Merseyrail were highly commended in the Passenger Operator of the Year category – retaining recognition for their hard work after winning the award in 2018, along with Passenger Operator of the Year, Customer Service Excellence Award and the Sustainable Development Award.
What did the officials say?
Andy Heath, Managing Director at Merseyrail, said:
“Our staff are an integral part of our business and it is a privilege to be recognised as a great place to work within the rail industry.
“We have faced a number of challenges over the last year and Merseyrail's employees have been incredibly professional and passenger-focused both on the front line and behind the scenes.
“We are committed to providing the best possible service to our passengers in the Liverpool City Region, so to be highly commended in the Passenger Operator of the Year category at such a prestigious awards ceremony is a real testament to the work carried out by our staff and partners.”
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More excuses to salvage what’s left of their so called image. They certainly can’t take any criticism whenever they cock things up, like the time a train broke down in early morning rush hour and wasn’t resolved until the afternoon, or when they took down posters of Morrissey’s new album from their stations, all because of political correctness, which is something that’s gonna haunt them for years to come.
There are far more problems happening on the mainline and yet a local rail operator like Merseyrail can’t even run a passenger service on time, but that’s toll of privatisation. We’ve certainly gone backwards in so many ways since BR was privatised, it’s made things overly complicated and just nonsensical. Not mention fares have gone up the roof and they’re expecting to go further by next year.