South Western Railway has announced that they have teamed up with The Prince's Trust to run customer service employability skills courses for young people.
The courses will be called Get into South Western Railway.
Each four-week vocational training course gives up to 14 young people a chance to develop the skills that will help them unlock their potential and build their confidence.
The first two weeks of the course are spent developing and honing their skills including customer service, communication and conflict resolution. A further two weeks are then spent at stations putting what they had learned into practice.
To-date, South Western Railway has run two courses. Plans are already being made for a third course in May 2019.
What did they say?
Talking about their experience some of the recent trainees said:
“I've really enjoyed the training. It's been great to see what goes on behind the scenes at South Western Railway. I never really had a goal or a dream to work towards before. Now I know what I want: a career on the railways.” Harrison Jones (24 , Hendon).
“This course has helped me to gain a lot of new skills. It could also help me in applying for jobs in the future.” Kerri Wellington (21, from Lewisham).
“Thank you for helping me achieve things I didn't know I could do.” Brandon Wint (20, from Croydon).
Commenting on the course, Glen Willie, SWR's Diversity and Inclusion Manager said:
“We're really excited to be in partnership with The Prince's Trust, giving young people the opportunity to learn new skills and to demonstrate their ability. We have already experienced some positive outcomes and have seen the difference we can make to the young people's lives.”
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