As of yesterday morning (14th April), London Euston’s assisted travel lounge officially opened.
Vidar Hjardeng MBE was amongst those in attendance to declare it open.
The new area features increased seating capacity, with new flooring, ceiling, lighting and furniture to make the area more comfortable.
New screens were also installed to help improve the information available for customers utilising the lounge.

While the work was carried out to upgrade the area a temporary area was set up for assistance teams to utilise on the ramps between Platform one and two which has now returned to normal.
This improvement was part of spring improvements for the station, which also included a new information hub.
“Today’s a huge milestone on our journey to a better Euston and I’m really proud to welcome people back to our bigger and better assisted travel lounge.
“We’ve completely redesigned how the space works for our customers, introducing better seating and more of it, as well as giving our staff a better setup to help make travel through Euston station easier for everyone.”
Michelle Shaw, station project operations interface manager for Network Rail



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