Lumo has enhanced accessibility through improvements to its virtual tour tool.

Customers can now view a 3D map of its electric train fleet, including recent upgrades such as seating, ahead of travelling.

They worked with Ocean 3D to create this version to aid those with travel anxiety and reduce stress.

Given that over eight million people in the UK have some form of anxiety, this new addition can help create familiarity with surroundings, especially for those with autism and accessibility requirements.

The new tour can be viewed here.

“I started Ocean 3D in 2018 with the aim of making the world more accessible, one space at a time, using technology that most people already have in their pocket. There’s no app to download and no specialist equipment required. People are already familiar with this kind of 3D mapping when booking a holiday or a hotel, but it also has real value when it comes to accessibility and confidence.

“Transport, and rail in particular, is an ideal environment for this approach. We’d supported Lumo previously, but with onboard upgrades and advances in the technology it was the right time to reshoot.

“I have a military reserve background and understand the challenges people with PTSD and anxiety can face, and both Paul Barker and I also have close lived experience of SEND within our families. That means this work is personal for us.

“If giving people the chance to familiarise themselves in advance helps them feel more confident about taking a journey on Lumo, then the technology is doing exactly what it’s meant to do. It was a pleasure working with a Lumo team who were so supportive and engaged throughout.”

Chris Wood, Director of Ocean 3D