New operator announced for London Overground

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New operator announced for London Overground

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Picture of Michael Holden

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London Overground train at Stonebridge Park
London Overground train at Stonebridge Park // Credit: Network Rail

Next year, a new operator will take over from Arriva Rail London to operate the London Overground network.

Transport for London’s intention is to award the contract to First Rail London Limited, which is a subsidiary of First Group PLC.

The new contract is for eight years and will start on Sunday 3rd May 2026.

As part of the contract, a number of improvements will be made to the network, including:

  • Additional help points and CCTV as part of a focus on passenger safety
  • Mildmay Line to see infrastructure upgrades and extra peak time trains from May 2026
  • Shuttle services between Clapham Junction and Shepherd’s Bush during peak hours from May 2026
  • Up to 18 trains per hour on the core Windrush Line from December 2026
  • Extra upgrades to make the network more accessible

“London Overground is one of the most popular parts of our transport network, and this new concession puts customers at its heart, helping make the service even better. We’re delighted to welcome First Rail London Limited as our preferred new partner and look forward to working together to deliver a range of benefits for everyone who uses the network.” 

David Thomas, Head of Concession for London Overground

“The London Overground has greatly improved connectivity in London, with around four million passengers now using the service every week. We are delighted to have been named as the preferred operator for the service from next May and look forward to welcoming employees who will be joining the Group and to play our part in the success of this vital rail network.” 

Graham Sutherland, FirstGroup Chief Executive Officer

Responses

  1. And the option for London Overground to take over the Northern City Line between Moorgate-Welwyn GC and Stevenage. And the new proposed West London Orbital (Cricklewood/Hendon-Brentford).

    1. And with the option for more dual voltage Class 710s to be built to operate on the West London Orbital route.

      Once the Dudding Hill Line have been electrified with AC 25kv OHL and between South Acton-Brentford/Kew Bridge with DC 750v 3rd Rail.

  2. Being a concession …that is TfL have control of fares / revenue that there will be no reciprocated staff travel on the Overground by staff working for other First Group companies .. TfL is not a charity …

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