Merseyrail’s tap-and-go system was launched at the start of August, after a successful trial, as part of Liverpool City Region Mayor Steve Rotheram’s commitment to affordable transport.
In its first month, over 53,000 journeys were taken using the MetroCard tap-in and out process.
The rollout has been very positive so far, with over 6,000 passengers signing up to the new system.
The system is currently operational across the network, with additional integration plans in place for the future.
Currently, they are reminding passengers to tap in and tap out with their MetroCards to ensure they are paying the correct amount for their journey.
The next phases will involve moving the system across other transportation links and providing the option to use debit and credit cards, either physical or on phones, as an alternative to MetroCards.
“This is a really good news story for everyone who travels across our region. Tap and Go is not just faster and simpler—it’s saving people money, cutting down queues, and making the whole journey experience smoother.
“From commuters to casual travellers, thousands of people are telling us how much easier it makes getting around. We’ve always been clear that we’re building a modern, passenger-first transport system, and this is exactly the kind of innovation that shows we’re on the right track, with more developments to come.”
Liverpool City Region Mayor Steve Rotheram



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