East Midlands Railway (EMR) has partnered with the National Autistic Society in an effort to make their trains more accessible for those with autism.

EMR staff will be undertaking the Autism Champions training programme, which equips staff with the resources to deliver autism awareness workshops to colleagues to make the environment more autism friendly.

The training is being completed as part of a wider scheme funded by the Department for Transport, which aims to reduce social isolation and improve public transport for those with autism.

The ongoing work EMR has carried out has resulted in them achieving the Autism Friendly Award for the Skegness to Nottingham line.

The training so far has already made an impact, with EMR guard Becky Parkhouse noticing traveller Nick becoming overwhelmed and making the effort to check he was okay.

“I personally don’t feel I did anything that any of my colleagues wouldn’t have done. It is an important part of our role to always remain vigilant. This includes keeping an eye out for any vulnerable or distressed passengers who may require assistance, and offering support where required.

“It gives me great job satisfaction to know my approach had such a positive impact and Nick felt supported – which hopefully made his journey just that little bit more enjoyable.”

Becky Parkhouse