Northern Trains has appointed Richard Holt from Skipton as its new head of train presentation.
In this role, Richard will oversee the preparation for service of Northern’s fleet of 363 trains, and for ensuring their cleanliness during the day.
He will be supported by a team of over 500 train presentation officers based at 44 locations across Northern’s network.
Northern is the second-largest train operator in the country, with nearly 2,000 services a day to more than 500 stations across the North of England.
During the pandemic, Northern introduced an enhanced cleaning regime, which saw each train cleaned roughly three times a day – equating to over one million carriage cleans every year.
Before his promotion, Richard was Northern’s performance implementation manager. He has previously held senior roles with Hatmill, a logistics specialist; JD Williams, a clothing and footwear retailer; and the Royal Mail. He takes up his new post on Monday, 4th July.
Commenting on his appointment, Richard Holt said:
“Customers rightly expect only the highest standards of cleanliness onboard our trains. Northern’s response to COVID-19 enabled us to maintain services that were safe for key workers to use. My new team were at the forefront of achieving this. My job is to ensure we maintain those high standards to instil passenger confidence.”