Govia Thameslink introduce more eTickets to aid social distancing on services

Govia Thameslink Railway has now made it easier to use eTickets across their network to help passengers socially distance while travelling on their services.

To ease travel across their network, over the past few years, the eTicket system has been developed and installed on stations.

Purchasing tickets either via the OnTrack app or website, passengers can scan their smartphones or printed out copies at certain stations to enter platforms.

TOCs have seen a significant increase in revenue generated from eTickets; therefore, a programme of adding more stations accepting them was launched.

The latest group of 11 stations added includes:

1. Hove
2. Horley
3. Redhill
4. Reigate
5. Merstham
6. Radlett
7. Harpenden
8. Welwyn Garden City
9. Hatfield
10. Potters Bar
11. Hertford North

These will be joined by the below further three stations:

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1. Polegate
2. Bexhill
3. Epsom

The apps and websites will offer passengers an e-ticket if they are available on the route they want to travel.

These are the Great Northern OnTrack app, Thameslink OnTrack app, Southern On Track app Gatwick Express Ontrack app and online at greatnorthernrail.com, thameslinkrailway.com, southernrailway.com or gatwickexpress.com.

The list of current stations using eTickets on top of the ones mentioned above are:

1. Brighton
2. Gatwick Airport
3. East Croydon
4. London Bridge
5. London Victoria
6. London Blackfriars
7. City Thameslink
8. St Pancras International
9. London Kings Cross
10. Kings Lynn, Stevenage
11. Bedford
12. Luton
13. Luton Airport Parkway
14. St Albans
15. Chichester
16. Bognor Regis
17. Barnham
18. Littlehampton
19. Angmering
20. Worthing
21. Lancing
22. Shoreham-by-Sea
23. Portslade
24. Eastbourne
25. Lewes
26. Falmer
27. Hassocks
28. Burgess Hill
29. Haywards Heath
30. Three Bridges
31. Horsham
32. Crawley
33. Dorking
34. Leatherhead
35. Ashtead
36. East Grinstead
37. Oxted
38. Huntingdon
39. St Neots
40. Sandy
41. Royston
42. Letchworth
43. Hitchin
44. Leagrave
45. Flitwick

Thameslink and Great Northern Customer Services Director Jenny Saunders said: “These eTickets and the Key smartcard are simple to use and save our customers time queuing for tickets at the station. They also minimise contact, helping everyone to socially distance and travel in confidence.”

Director of Nations and Regions for the Rail Delivery Group Robert Nisbet said: “Investment in smart ticketing across the network has made train travel quicker and easier as people can get their ticket straight to their phone without stopping at ticket offices or ticket machines.

“To make the most of smart tickets rail companies now want to work with government to rewrite outdated rail fares regulations to enable new types of ticket that better reflect the way people will work and travel in future.”

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