Rail passengers with hidden disabilities will now be pleased to know that they can travel with confidence on West Midlands Railway – with the help of a sunflower.
The changes in travel restrictions regarding coronavirus are expected to lead to an increased number of people with disabilities considering using train services across the region.
This sunflower scheme is how passengers with non-visible disabilities can discreetly let others know they may be in need of extra time or assistance on their journey.
West Midlands Railway passengers can pick up their sunflower lanyard FOR FREE from a staffed ticket office on the WMR network.
Rebecca Preece, transport and accessibility manager for West Midlands Railway, said: “Making sure the railway is accessible for everyone is a priority for us and the Sunflower scheme is a great way of giving passengers extra confidence and reassurance should they need it.
“We know some of our customers may not have travelled for some time which is why we are doing all we can to help as we welcome people back onto the trains.
“As well as the lanyard scheme our Passenger Assistance service remains in operation – visit www.wmr.uk/assistance to book free help on your journey.”
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