26 Greater Anglia ticket offices have re-opened after being temporarily closed for the past five weeks, the operator has confirmed.
Ticket offices have re-opened at Audley End, Braintree, Brimsdown, Diss, Enfield Lock, Hertford East, Hockley, Ingatestone, Kelvedon, Manningtree, March, Prittlewell, Rayleigh, Rochford, Rye House, St Margarets, Sawbridgeworth, South Woodham Ferrers, Stansted Mountfitchet, Stowmarket, Thetford, Waltham Cross, Ware, Whittlesford Parkway, Wickford and Wivenhoe.
All of these ticket offices will be open for the morning peak, and the busier offices will be open for the evening peak.
However, passengers are being reminded that they should only travel by train if it is essential to do so, and are being advised to use a face covering if they need to use the train.
Ticket offices at the following stations will remain closed: Burnham-on-Crouch, Colchester Town, Elsenham, Frinton, Harlow Mill, Hatfield Peverel, Newport, Shelford.
Martin Moran, Greater Anglia commercial and customer service director, said: “Government advice remains to avoid public transport. We want to keep our railway safe for essential travel, such as journeys made by key workers. We’ve introduced a range of measures to make it easier for staff and customers to comply with social distancing. Last week we increased our train service by introducing a new revised timetable. As we expect a slight increase in passenger numbers over the weeks ahead, we’ve also decided to re-open these ticket offices to reduce queues for ticket machines, for people who cannot buy their tickets online or by using the Greater Anglia app. However, the opening hours will remain under review, and we shall be monitoring ticket sales at the re-opened ticket offices, in case it’s necessary to make further changes.”
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