Transport for London lost property office on the move!

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Credit: Transport for London

Transport for London has announced that their Lost Property Office will be moving to new premises in Pelham Street in South Kensington in October.

Its new home offers more space for the processing and storage of found items, allowing the department to deal with increased demand as London’s population continues to grow.

More than 900 items of lost property are found every day on London’s transport network.

The relocation will take place over several weeks, with the processing of found items commencing from the new site in September.

Customers are advised that they should enquire about lost items at the relevant station or bus garage in the first instance

The Lost Property Office keeps items for up to three months and tries to reunite them with owners through contact information. After three months, unclaimed items have personal data removed and securely destroyed before they are either donated to charities including The Salvation Army, The British Red Cross and Scope, or recycled, sold or disposed of. Any revenue generated from unclaimed items contributes towards the cost of running the Lost Property Office.

What did the officials say?

Paul Cowan, Manager of the Lost Property Office at Transport for London, said:

‘Baker Street has been our home for nearly 86 years and, much like the great character Sherlock Holmes – whose residence was just up the road – we have enjoyed playing detective and have helped solve the mysteries of millions of items that have passed through our store.

‘It’s now time for the next chapter. Our new location in South Kensington will allow us to continue helping people who have mislaid their items – although we urge customers to keep close care of their property while travelling, so they hopefully won’t need our services in the first place.’

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  1. Probably because they have found a much bigger place to continue with collecting lost items. As passengers leave items and stuff on London’s transport and is sent to the lost property centre. Including items left on the London Underground, London Overground, DLR, Trams, Buses, River services & London suburban rail services (including TfL Rail).


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