New-style railway stats from the Rail Regulator show today that 64.7% of stations were arrived at on time in the year to June 2019.
The statistics use the new ‘On Time’ punctuality measure, which registers trains as being on time only when they arrive at station stops within one minute of schedule.
The more widely used measure, public performance measure (PPM), registers trains that arrive within 5 or 10 minutes of their scheduled arrival time, dependent on the service.
The new-style measurement will help industry provide a better service to passengers by pinpointing the issues that cause delays.
Using the new-style calculations shows a 2.5pp improvement from last year’s calculations.
Today’s figures also show that 2.8% of trains were cancelled in the last year, down 0.1pp from the previous year. More than half of all cancellations were down to train operating companies, for reasons such as a train fault, while 27.8% of cancellations were down to Network Rail operations and infrastructure such as track and signalling faults. 17.1% were caused by issues such as severe weather and trespassers.
What did the officials say?
Lyndsey Melbourne, ORR Head of Information and Analysis, said:
“We are publishing these new measures of punctuality and reliability to aid transparency of train performance and to help the industry focus on exactly where problems are arising and therefore direct their efforts on finding a solution – so passengers will benefit as solutions are found more quickly and more trains arrive on time.”
Andrew Haines, Network Rail chief executive said:
“Passengers tell us punctuality is the most important thing for them which is why, since joining Network Rail, I have restructured the company to make this the key focus. We’re making progress, as today’s figures show, but we know there is much more to do and together as an industry we won’t stop until passengers get the reliable railway they deserve.
“We have just completed the first phase of an organisational restructure that gives more responsibility to our regions and puts local needs at the heart of decisions.”