Great Western Railway has announced that it is introducing an exciting fresh new look for Customer Ambassadors at stations across its network.

Customer Ambassadors are available at key GWR stations to help passengers with the latest information on their journey and assist everyone.

The new uniforms are much brighter than existing designs so that passengers can more easily spot Customer Ambassadors on platforms.

The new uniforms are already being rolled-out across the GWR network and offer a range of combinations of garments for male, female and gender-neutral staff.

What did the officials say?

GWR Customer Service and Transformation Director, Richard Rowland, said:

“This vibrant new uniform is another exciting part of the biggest fleet upgrade in a generation. As new trains continue to be introduced, we’re launching this new uniform for our Customer Ambassadors to help raise the visibility of our teams on hand to help passengers.”

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